Right Product.
Right Time.
Better Recovery.
Your own branded shop for the products you already recommend. Patients order in one click, PT United handles everything else, and your clinic earns a margin along the way.
Already on SupplyStream? Turn on your E-Store →See It for Your Clinic
Leave your details and we’ll reach out to set up a free demo.
Extend Care Beyond The Clinic
Your patients leave with a care plan, then have to figure out where to buy the products you recommended. Your E-Store closes that gap: every product you recommend is one link away, in a shop that carries your clinic’s name.
Improves Patient Adherence
When patients can buy exactly what you recommend in one click, they’re far more likely to follow through. Your E-Store removes the friction between your recommendation and their recovery.
Simplifies Product Access
Patients get a direct link to your clinic’s shop, branded with your logo and name and stocked with your recommendations. They trust you. They’ll trust your store.
Keeps Patients Connected After Discharge
Recovery doesn’t stop at the final visit, and now your clinic’s support doesn’t have to either. Patients can access your recommended products weeks or months after discharge, keeping them connected to their care plan and your practice.
You Focus on Care. We Handle the Rest.
Your Shop. Your Brand.
Every E-Store is built around your clinic. Patients see your name, your logo, and your colors, so buying from your shop feels like an extension of their care, not a detour to someone else’s website.
- 1Your logoFront and center on every page.
- 2Your brand colorsHeader, buttons, and accents in your palette.
- 3Your clinic name & taglinePatients know it’s your shop the moment it loads.
- 4Featured products & kitsSpotlight the items and packages you recommend most.
- 5Treatment categoriesPatients shop by body area, so they find the right products fast.
Packages Your Way
Every product and package in your shop is customizable. Clinic directors can build their own packages, use PT United’s curated kits, or mix both.
Build Your Own Packages
Put together the exact items you send patients home with, bundled your way and priced with your margin.
Use Our Curated Kits
Start with PT United’s ready-made kits, organized by treatment area, like the Ankle Starter, Standard, and Advanced Kits, and add them to your shop as-is.
What Your Clinic Can Earn
You set your own margin on every product and package in your shop. Plug in your numbers to see what that adds up to.
Assumes about 1 in 4 patients you recommend products to place an order. Example numbers only, not a guarantee.
Simple for Your Team. Seamless for Your Patients.
Getting started requires almost no effort from your team. Here’s exactly what happens from signup to first sale.
Tell Us About Your Clinic
Share your logo, brand colors, and the kinds of products your patients need most. Not sure what to carry? We’ll recommend a curated set based on your specialty, and you set your margins.
Already on SupplyStream? Your E-Store is added to the account you already use.
We Build Your Shop
Our team builds your branded E-Store from scratch: your clinic name and logo, your colors, your selected product categories and vendors, and your unique shop URL. You review and approve before anything goes live.
Most shops are ready in 5–7 business days.
Introduce Your Shop to Patients
You’ll receive a unique shop link to share by text, email, your patient portal, or your website. Your team doesn’t need to “sell” anything. Just share the link.
Patients Order. We Ship. You Earn.
PT United handles payment processing and customer service behind the scenes, and you can log in anytime to check your earnings.
Products Your Patients Will Actually Use
Every product in the PT United E-Store catalog was selected with clinicians in mind. These aren’t generic retail items. They’re recovery tools and therapeutic aids that complement the care you provide, organized by treatment area.
Featured Vendors
TIDL makes analgesic and recovery products designed for fast-acting relief for therapy patients and active individuals, made with plant-derived ingredients and no artificial dyes.
Why Clinics Love TIDL
- Fast-acting relief: designed to help patients feel better between sessions
- Plant-derived ingredients: no artificial dyes
- Easy to integrate: simple to explain, apply, and recommend during sessions
Free Jumpstart Kit: product samples, branded QR palm cards, and patient education materials. Samples are currently available from TIDL only.
Tiger Tail creates professional-grade self-massage and myofascial release tools designed to help patients relieve muscle tension, reduce soreness, and support recovery between therapy sessions. Their simple, portable tools make it easy for patients to continue the work they start in the clinic.
Why Clinics Love Tiger Tail
- Clinically relevant: supports myofascial release, mobility work, and muscle recovery
- Easy to demonstrate during a session so patients can replicate techniques at home
- Portable, durable tools patients can use anywhere to stay consistent with recovery
We only partner with brands we’d recommend ourselves. Every vendor goes through a review of product quality, clinical relevance, pricing, and fulfillment reliability before joining the platform. More vendors are being added all the time. Suggest a vendor or category →
From Your Treatment Room to Your Patient’s Door
Your E-Store lives in the same platform as SupplyStream, PT United’s purchasing platform. The products you trust in the clinic become the products your patients take home, all with one login.
Stock Your Clinic
Order the products you use in treatment through SupplyStream, alongside the rest of your clinic supplies, on one monthly invoice.
Use It in Treatment
Patients experience the product with you first, like TIDL applied during a session, so your recommendation comes from results they’ve already felt.
Patients Buy It for Home
When patients want it between visits, they order from your branded E-Store. PT United ships it to their door, and you earn your margin.
Everything You Want to Know Before You Get Started
Don’t see your question? Reach out. We’re happy to talk it through.
How does the revenue work?
You set your own margin on every product and package in your shop. Your margin is added on top of the product price, and every purchase your patients make puts it back into your practice automatically. Earnings are tracked in your dashboard. We’ll walk through the specifics on your demo call.
How much can I realistically expect to earn?
It depends on your patient volume, your margins, and how actively you share the shop. Try the earnings calculator above, and we’ll walk through realistic projections for your clinic on the demo call.
How long does it take to get my shop up and running?
Most clinics go live within 5–7 business days. We handle the build, and you approve it before launch.
Do I need to install anything or integrate with my EMR?
No. Your E-Store is a standalone web store, accessible on any device from any browser. There’s nothing to install, no EMR integration required, and no technical setup needed. If you can share a link, you can run an E-Store.
Can I choose which products are in my shop?
Yes. You choose the categories, vendors, and kits you carry, and you can build your own packages. Not sure where to start? We’ll recommend a curated set based on your specialty.
Are there any legal or compliance concerns with recommending products for purchase?
Many clinics already recommend and sell products to patients. Your E-Store simply makes it easier to get the exact product you recommend, and patients are always free to purchase elsewhere. We recommend reviewing your state’s guidelines on clinician product sales, and we’re happy to talk it through on your demo call.
More questionsFewer questions
When and how do I get paid?
Revenue is tracked through your clinic dashboard and paid out on a regular schedule. No invoicing, no chasing. It’s handled automatically by PT United.
What information do I need to provide?
Very little. We’ll need your clinic information, logo, brand colors, and a few details about your patient population to recommend the right products. Everything else is on us.
Do I need to manage the shop once it’s live?
No. PT United handles the catalog, inventory, orders, fulfillment, shipping, and customer service. You just log in occasionally to check your earnings.
What if a patient needs to return something or has an order issue?
PT United’s support team handles all post-purchase customer service, including returns and exchanges. Your team will never be the middleman.
How do patients find my shop?
You share your unique shop link by email, text, your patient portal, your website, or in session. It’s one link, so it’s easy for your whole team to pass along.
What does the patient checkout experience look like?
Patients visit your branded shop, browse your recommended products, and check out directly on the site. It’s a clean, simple e-commerce experience that takes under 5 minutes.
Do patients need to create an account?
No account is required to purchase. Less friction = more orders.
What if a patient finds cheaper products elsewhere online?
What your shop offers that Amazon doesn’t is your endorsement. Patients trust their provider. When you recommend a product and hand them a direct link, many prefer to use it because they want the one you recommended, not a generic alternative.
Is this connected to my EMR or insurance billing?
No. The E-Store is a standalone platform, fully independent of any EMR or insurance relationship. It has no connection to billing, clinical documentation, or insurance claims.
Who is PT United?
PT United is the first and only Therapist Owned Distributorship (TOD), built by physical therapists in private practice to make care better, faster, and more affordable. Our platforms, SupplyStream and the E-Store, help clinics buy smarter and extend care beyond the clinic.
Ready to Make Follow-Through Easy for Your Patients?
It takes under 2 minutes to request a free demo. We’ll show you how your shop works, answer every question, and have it built and ready to share with patients.